Shipping Policy
Shipping Policy
At Velura, we are committed to delivering your order safely and on time.
Shipping Time
All orders are processed and dispatched within 1 to 3 working days.
Delivery typically takes 5 to 10 working days across Europe, depending on your location.
You will receive a confirmation email with tracking information as soon as your order has been dispatched.
Money-Back Guarantee
We want you to be completely satisfied with your purchase.
That is why we offer a 30-day money-back guarantee on all orders.
If you are not satisfied for any reason, simply get in touch with us and we will work to find a quick and hassle-free solution.
Warranty
All orders include a 3-month warranty.
If you experience any defect or issue with the product during this period, please contact us and we will resolve it, either through a replacement or a refund.
Delayed Orders
If your order is delayed beyond the estimated timeframe, please do not hesitate to contact our customer support team at:
We are here to help and ensure that you receive your order as soon as possible.
Thank you for choosing Velura!