Terms of Service

GENERAL OVERVIEW

Welcome to Velura! The terms "we", "us" and "our" refer to Velura. Velura operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a carefully curated and personalised shopping experience (the "Services"). Velura operates through Shopify, which enables us to provide these Services to you.

The following terms and conditions, together with any policies referred to herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the legal age of majority in your state or province of residence and that you have given your consent to allow any dependent minors to use the Services on devices that you own, purchase or manage.

In order to use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment and shipping details. You represent and warrant that all information you provide in our stores is accurate, current and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity carried out under your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to ensure an accurate representation of our products and services in our online stores. However, please note that the colours or appearance of products may differ from how they appear on your screen due to the type of device you use to access the store and the settings of that device.

We do not guarantee that the appearance or quality of products or services purchased by you will meet your expectations or be exactly as represented in our online stores.

All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographical region or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Velura reserves the right to accept or reject your order for any reason and at its sole discretion. Your order will not be accepted until Velura confirms such acceptance. We must receive and process your payment before the order is accepted.

Please review your order carefully before submitting it, as Velura may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify or cancel an order, we will attempt to notify you by contacting the email address, billing address and/or telephone number provided at the time the order was placed.

Your purchases are subject to returns or exchanges only in accordance with our Refund Policy.

You represent and warrant that your purchases are for your personal or household use and not for commercial resale or export.